Shipping policy
NIN GHSIN CHAN
Thank you for shopping with NIN GHSIN CHAN. We specialize in a wide range of stylish and practical bag products for global shoppers. With strict quality control and standardized shipping management, we aim to ensure every customer’s order is precisely processed, carefully packaged, and delivered safely within a reasonable logistics schedule.
1. Order Processing Time
After your order confirmation is received, our team will complete internal review, product sorting and packing work within 1-3 business days, excluding weekends and official public holidays. During peak shopping seasons and large-scale promotional events, massive order inflows may prolong regular processing cycles. We will send formal email notifications to customers once obvious shipping delays occur.
2. Shipping Rates and Delivery Estimates
All shipping fees applicable to your order will be automatically calculated and clearly displayed on the checkout page before payment, ensuring transparent pricing for every transaction.
Estimated delivery times:
Standard Shipping: 16 business days
All listed delivery durations are reference estimates rather than guaranteed time limits. Actual delivery speed may be affected by logistics carrier congestion, customs clearance progress, extreme weather, regional logistics limitations and holiday schedule adjustments.
3. Shipment Confirmation and Order Tracking
Once your bag order is dispatched from our warehouse, you will receive an official shipment confirmation email containing complete tracking codes and parcel inquiry channels.
Tracking status and real-time transportation data will generally be updated and accessible for online queries within 24-48 hours after the logistics carrier completes parcel collection.
4. Incorrect Address Disclaimer
Customers are required to verify and confirm the full accuracy and completeness of recipient addresses during the checkout process to avoid delivery anomalies.
NIN GHSIN CHAN shall not be held accountable for misdelivery, delivery failure or parcel returns caused by wrong or incomplete address information provided by customers. Any packages returned due to address errors will incur additional reshipping fees, which shall be borne entirely by the buyer.
5. Lost or Damaged Packages
If your parcel is missing during international transit, please contact our customer support team within 7 days of your expected delivery date to launch a professional logistics investigation.
If your bag products arrive with structural damage, surface defects or broken outer packaging upon receipt, please reach out to our service team within 48 hours after delivery. Clear photos of damaged items and original packaging are required for official verification. Our team will review the case thoroughly and resolve the after-sales issue efficiently.
6. Product Care Guidelines and International Shipping Rules
Each bag product is equipped with exclusive usage and maintenance instructions. Customers should follow professional guidelines for daily use, cleaning and storage. NIN GHSIN CHAN assumes no liability for product damage, deformation or wear caused by improper maintenance, unauthorized modification or artificial misuse.
All cross-border international shipments may be subject to destination-country customs duties, import taxes and clearance fees. All additional charges are the sole responsibility of the customer and are not included in product prices or standard shipping costs.
7. Contact Information
If you have any inquiries or concerns regarding this Shipping Policy and your order logistics status, please feel free to contact us via the official channels below:
Trade Name: NIN GHSIN CHAN
Phone number: (029) 0916-399
Email: contact@stantrendystyle.shop
Physical address: 41 Belair Close, Burwood, Canterbury, Christchurch 8083, New Zealand